So, within a week, Mr. Huges sends me a $30.00 Target card. We would like to know more about your husband's experiences. Unfortunately, not all branches are created equal. I do most of my business at the downtown branch. Friendly people. By far the worst customer service from the loan officers in all locations. Seattle Metropolitan Credit Union - Branch locations, hours, phone numbers, holidays, and directions. You’re closer to home ownership than you might think. Everything about my experiences with Seattle Credit Union so far have the undertone of cooperation. I felt like SMCU offered the kind of customer service that you just didn't seem to get anymore. All Rights Reserved.Routing Number: 325081500 | NMLS #464295. I love the location of this branch because it's close to the mall and transit. Seattle Credit Union is a Yelp advertiser. I have to say, I realize he did not have to do anything, but  put little thought into this. I would of gave them 5 starts but their hours and not having very many banks out there are my only issues. To give even greater flexibility to our members, you can also do your banking with more than 5,000 credit union branches that are a part of the Shared Branching network or use one of the 30,000 You can book an appointment by calling our Contact Center: Was this clerk ripping me off? Mr. Hughes told me they would make it up to me by giving me a gift card with a substantial amount, and recommended a couple restaurants at South Center, that I do not patronize. Would you recommend this Seattle CU Southcenter Branch location? !He found my money and apologized. Details. Please contact the credit union for this branch's temporary hours. Federally insured by the NCUA. Yelp users haven’t asked any questions yet about. No monthly service charge, no minimum balance requirement, and no mandatory monthly transactions. Really? 9 other reviews that are not currently recommended, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}16, Find more Banks & Credit Unions near Seattle Credit Union. Seattle Credit Union is not good, do your banking elsewhere. The customer service is a little different because I've noticed some new staff members and that's a good thing. I solidly recommend Wendi Fracasso and SMCU to anyone with banking needs. Seattle Credit Union (formerly known as Seattle Metropolitan Credit Union) has been open since 1933. Seattle Credit Union is an Equal Housing Opportunity Lender.…. Brought to you by Sound Credit Union. Once I got my purchase order, the front "desk" person told me it would take an hour to get approved from the higher ups aka my loan officer. King County Pierce County Snohomish County Thurston County . She said she would take care of it. Our branch locations are listed below. Where can I find the Seattle CU login for Online Banking?Access to your accounts with online banking is available login here. What used to be a friendly weekly interaction that I would look forward to has now turned into a question of whether I am better off just using the ATM and skipping the line. We'd like to learn more so that we can work to resolve the concerns you mention. 6/10/2019Hi Ashley, We'd like to continue the conversation and find a way to help. Easy to park, easy to find and use. I found it odd, but left. It's ridiculous to me. Hello Cassandra, we are sorry to hear about your frustrations with your auto loan. She said it was cheaper that way. BECU never got my money, because they screwed up! Don’t Miss: Park National Bank Ranking & Review. Locations by City: Washington. It's truly rare to find someone so caring, and seeing the tears in Theresa's eyes that day confirmed how much Wendi's actions meant to her. In the form of volunteer hours, sponsorships, and educational workshops we continue to put in the work for a brighter tomorrow alongside amazing partners like El Centro de la Raza, Entre Hermano, Wellspring Family Services, and YouthCare. Fast forward about a couple weeks later, they rejected our application at underwriting since they said our 401k loans would be included in our DTI ratio which they never mentioned when they pre-approved us. Learn more. Phil was able to get me the financing I needed for my new car, and did so with fast, courteous and efficient service. He said yes, she was on vacation. Then she went on to tell me that it cost $5 each time it had to transfer money. I'm not sure what this hand off approach is about, but it's anything but convenient. Absolutely by far the worst financial institution I have ever dealt with. You can book an appointment by calling our Contact Center. Auburn Branch. Horrible customer service and issues with underwriting. It's the 18th largest credit union in Washington with assets totaling $896.43 Million and providing banking services to more than 52,000 members. Membership is sweet. 6/13/2019Hello Tsz. That's the first time I had heard that. Is Bill Pay available?Members have the ability to pay bills online, start on the website. Hard to find. This branch is located in Northgate and is closer to my home. A+ professional service from rep Omollo and branch manager Melinda. Seattle Bank Review. Because we don't request personal information through social media, would you please give our loan experts a call at  855-575-9352 to discuss your account? In particular Shayla B at the downtown branch has been great to work with on several occasions. I have no complaints until now. “Leaving Wells Fargo, moving all my accounts to SMCU, and never looking back.” in 11 reviews, “I'm updating this review because the branch moved to Thornton Place recently.” in 2 reviews, “I joined Seattle Credit Union over 20 years ago, and have never regretted my decision.” in 2 reviews, Since 1933, Seattle Credit Union has helped our region prosper, returning profits to members in the form of lower loan rates, higher savings rates, low fees, a full-range of products and services, and knowledgeable, helpful staff. There's parking out front but it can be problematic because delivery trucks like to park in the middle of the road. It's truly rare to find someone so caring, and seeing the tears in Theresa's eyes that day confirmed how much Wendi's actions meant to her. Need an ATM? I met the bank manager, Wendi Fracasso, who was tremendously helpful. By Appointment Only Schedule an appointment by calling our Contact Center: 1-800-334-2489. Reviews can help others when choosing a credit union. To get more information, current rates, and to apply for a credit card, go to the website. So, the clerk gave me some checks to use to withdraw the money so I could write the check which I was planning on depositing into my BECU account. Seattle Credit Union (formerly known as Seattle Metropolitan Credit Union) has been open since 1933. In particular Shayla B at the downtown branch has been great to work with on several occasions. Schedule an appointment by calling our Contact Center: 1-800-334-2489, Regular Hours After signing all the paperwork to deduct the money from my account, I was told there was no Cashiers Check paper. Seattle Credit Union is an Equal Housing Opportunity Lender.…. Regular Hours Monday through Wednesday: 9AM to 5PM Thursday through Friday: 9AM to 6PM Saturday through Sunday: Closed. The most annoying part is, we need to repeat calling them in order to get things settled eventually. Please give us a call at 206.398.5500 any time between 8am and 6pm, Monday through Friday, or Saturday from 10am-2pm. Sadly, you don't even get it there anymore. I grew up in Ireland and am familiar with people going out of their way to help neighbors, but what Wendi did was above and beyond the norm. To discuss the situation further, you can contact our Consumer Lending Supervisor by calling 206-398-5636. 206.398.5500 I just feel they did not think me taking my 5000 dollars out was a big deal. One of America's Credit Unions (tm),where people are more valuable than money. Hi Ashley, We'd like to continue the conversation and find a way to help. By Appointment Only Which mean he never sent it out at all for it get approved. Thank you, Cassandra. Thursday through Friday: 9AM to 6PM Do's and Don'ts of Home Equity Loans & HELOCs, A Better Way to Bank? Hours Phone Map. Get rates, begin pre approval, and find payoff address online on the website. Seattle Credit Union is an Equal Housing Opportunity Lender. I can transfer money between accounts and then use the ATM. The percentage they offered was, and the payment was $100.00 less than what I was paying. Yelp users haven’t asked any questions yet about. Or maybe both. 14647 Ambaum Boulevard SW Burien, WA … 1202 Outlet Collection Way SW, Suite 107 Auburn, WA 98001. I asked when I described the employee first, if she still worked there. No, I know what I saw and I was asking for an explanation. I found it odd, but left.Over a month passes and the same day, I get a letter from BECU saying I had insufficient funds for that check, as my SMCU balance was 2500 dollars.The same day, I get my statement from SMCU which shows the $3000.00 deduction from the Cashiers check I never received, with a $2500.00 balance. We'd like to learn more so that we can work to resolve the concerns you mention. Schedule Your Next Visit to Verity. Federally insured by the NCUA. Overview; Why Seattle Credit Union? Off 9th and Stewart across from the Hyatt Regency Hotel. The drive-thru remains open at Georgetown, from 9am-6pm, Monday - Friday. Honestly, I miss some of the previous tellers at that locations. Federally insured by the NCUA. 6 other reviews that are not currently recommended, Denali. Will continue to do my business with smcu. Go to a guy cashier. SMCU is the worst bank in Seattle. This bank is kind of a sick joke to us since my husband never got things done with a satisfied "OK" after they CONFIRMED everything verbally, no matter we are at the physical branch or we call the hotline. I have been a customer of Seattle Credit Union for several years and I have been pleased over and over again and with incredibly attentive service, excellent banking policies, and most importantly the refreshing feeling of being treated like a human being. Contact the location and ask about pre-approval, payment address, or payoff address. Parking. Impersonal. Phil was able to get me the financing I needed for my new car, and did so with fast, courteous and efficient service.

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