If you don’t have access to a computer, you can file your initial claim and ongoing weekly claims by calling the DES Customer Call Center at 888-737-0259.. To avoid a delay in receiving benefits, you should … 25,000+ in North Carolina still waiting on unemployment decisions. Questions concerning state unemployment insurance (UI) eligibility. States’ systems are built to administer regular state unemployment insurance (UI) programs. On March 17, 2020, North Carolina Governor Roy Cooper issued Executive Order No. You must be able and available to work 3. That means we're waiting to hear from your former employer. CHARLOTTE, N.C. (WBTV) - As … CHARLOTTE, N.C. (WBTV) - As the months ticked by Kelly was left waiting. David is an Investigative Reporter at WBTV. It can be difficult to get through to the unemployment office to get help with your questions or resolve issues with your claims. Often staff are finding that the individual is eligible for a different program – additional UI, Pandemic Emergency Unemployment Compensation or Extended Benefits – and an application for the appropriate program must be processed. Another person who reached out to us has a similar problem. Pandemic Emergency Unemployment Compensation (PEUC): Provides up to 13 additional weeks of state unemployment insurance benefits. If you have a pending application or appeal for disability benefits, you are not eligible for unemployment benefits. ℹ️ Click the link at the end of this post for reasons a claim might have "pending resolutions". but as of now, claim still showing 'pending resolution' as not laid off ? 2. By David Hodges | July 14, 2020 at 5:46 PM EDT - Updated July 14 at 6:42 PM . This week marks one month without income for many Americans like Eaden who have applied for unemployment and have applications that are still “pending.” More than 22 million Americans applied for unemployment in the span of one month. There are also several reasons why a PUA claim may be pending. The DES declined to tell ABC News how many unemployment applications are still pending. please contact customer service for assistance. She filed her first unemployment claim on March 22nd after she was let go by the daycare company she worked for. All rights reserved. No payments are made during this period. Staff may need more time and information from the claimant to verify eligibility for special federal programs. “I had not applied for unemployment … Temporary federal programs, such as PUA, have their own sets of eligibility requirements. A Gray Media Group, Inc. Station - © 2002-2021 Gray Television, Inc. A 19-year-old is charged with reckless homicide in a crash that killed one person and injured five others in Rock Hill Saturday night. It has been nearly a year since those students were sitting at their desks, learning in person. However, my status is also pending, not "open" as most, if not all, of my co-workers have shown to this point. No one ever answers or responds. ... As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." My PUA was pending until today when I logged in and it said welcome to the TIA dashboard, I follow up with the instructions and I was able to go to my state unemployment account from there, but it says “You’re not able to access this account”. “I’ve stretched my money as far as I can and now, I need resolution for a 16 week old claim,” Kelly said. Copyright © 2021 WTVD-TV. If a food delivery driver hits your car, who pays? Troubleshooter helps Durham woman after spa keeps charging her, Durham mom's apartment plagued with feces, leaks, How to slow down that annoying car warranty robocall. But after her federal Pandemic Unemployment Assistance Claim was filed in April it was backdated to March 15th. A spokesperson said that after PUA became available claims were filed between April 24th and May 16th, some of which may have been backdated to account for retroactive pay. NC families mourn 500K Americans killed by COVID-19, LATEST: Gov. Partin said her initial unemployment benefits stopped in late October and her PUA is still pending. I’ve gotten four months and nothing.”. “They’ll tell you they’ll escalate your call and you’ll get a call back with 48-72 hours. To qualify to receive unemployment benefits, you must have earned enough wages from an employer covered by the state’s unemployment insurance law. July 14, 2020 at 5:46 PM EDT - Updated July 14 at 6:42 PM, 19-year-old charged in deadly crash that injured multiple people in Rock Hill, Cabarrus County students earn awards from American Legion, Salisbury home heavily damaged by fire, one person displaced, Catawba County Schools, deputies warn parents of child exploitations after two recent incidents. • If your claim is listed as ‘pending,’ we are still reviewing your eligibility for state unemployment benefits. I filed on April 13 so still in my waiting window but none of my … That’s technically true from Kelly. click on the Apply for Pandemic Unemployment Assistance link to complete the process. You may not apply for PUA while your claim is pending. I did this twice, and it's still pending. 1 Julian Price Pl.Charlotte, NC 28208(704) 374-3500. “It’s extremely frustrating nobody on the call center lines can help you,” Kelly said. Your claim may be ‘pending’ during this period. RALEIGH, NC – Starting on Friday, April 24, 2020, North Carolina independent contractors and self-employed workers who have lost work due to the Coronavirus pandemic will be able to file for Unemployment Insurance online at des.nc.gov through the Pandemic Unemployment Assistance (PUA) program. All Rights Reserved. It’s also possible your claim is still pending because you qualify for a program that hasn’t rolled out in your state yet. They joined more than 500,000 who are also unemployed. In just a 2 minute, 16 second video, North Carolina’s Division of Employment Security explains the … You must register with NCWorks. No benefits are coming in North Carolina until April 25 – at the earliest – according to the N.C. Division of Employment Security which is dealing with some 500,000 unemployment … If a pending issue is cleared and you are then allowed regular benefits, you will be issued unemployment insurance benefits automatically. It's showing up in my inbox that it's still pending, even though I'm eligible for all my claims. That's the question we continue to hear from frustrated unemployed workers fighting for their benefits. Cooper orders flags to be lowered for COVID victims, COVID-19 vaccine could cause mammogram result confusion, doctors say, Durham's Hayti community: A crushed Black business mecca reckons with past, Man accused of abducting NC girl talked to her on her school computer, Johnston Co. to hold drive-thru graduations; some parents not pleased, 'Out of control': NC AG says summer program seeks to curb robocalls, Raeford Black-owned candle company surpasses $1M in sales, Group 3 COVID-19 vaccine registration opens, thousands sign up, NC's latest county alert map shows 27 counties in the red, Budget committee advances relief bill with 3rd stimulus check, US COVID death toll tops 500K, matching the toll of 3 wars, Troubleshooter Diane Wilson has continued to help, Man receives unemployment money despite not missing a single day of work this year, Troubleshooter Diane Wilson continues to investigate. Her UI claim was denied within two weeks of filing because she worked for a non-profit. You will be paid retroactively for eligible week (s) claimed, even if you have returned to work. The U.S. unemployment rate peaked in April 2020 to 14.8%—a level not seen since data collection began in 1948—before declining to a still-high 7.6% in December to close out the year. She’s one of 110,212 people who still have an unresolved claim with the North Carolina Division of Employment Security. ... North Carolina Unemployment. Federal guidelines specify that a person must be ineligible for UI to be eligible for PUA. Thousands of PUA claims backdated to March still pending in North Carolina. She’s one of several WBTV viewers who say they were able to file their unemployment claim but haven’t received any payments yet. As of last week, DES reported receiving over 650,000 unemployment … “No, nothing has been resolved. Zaborah Roane, 48, a laid off daycare worker from Raleigh, North Carolina, said her application for unemployment benefits was still pending Thursday, about two weeks after she applied. They’re being investigated. “As far as you’re concerned you don’t feel like anything has been resolved?” a WBTV reporter asked Kelly. Federal programs. Payment will be in one lump sum via direct deposit or debit card. Although you can file an unemployment claim by phone, fax, or email, the quickest way to file North Carolina unemployment applications is through the DES website.. The spokesperson said there are roughly 14,000 pending PUA claims from that period. The program is expected to end on or before July 31, 2020. This PUA federal program provides assistance for … RALEIGH, N.C. (WNCN) – While leaders of the state’s Division of Employment Security say they’ve made several changes to deal with the unprecedented number of people filing for unemployment benefits, some people are continuing to encounter issues getting their claims processed. filed on 3/27 due to work hours being reduced and got monetary info on 3/30. RALEIGH, N.C. (WTVD) -- Where's the money? If you are receiving total disability benefits, you are not eligible for unemployment benefits. Copyright 2020 WBTV. I have called, faxed, emailed and finally mailed the office in Raleigh. The Employment Security Commission of North Carolina uses a special formula to calculate the unemployment benefits. NC unemployment update: It's fewer, but thousands still waiting ... North Carolina’s Division of Employment Security tells 5 On Your Side’s Monica Laliberte, they … "It's been a struggle," Partin said. 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