Every supervisor issues orders and instructions to his subordinates. Supervision means overseeing and watching sub-ordinates. A supervisor performs these tasks. According to the Toft Hartley Act, 1947 (USA), ‘Supervisors are those having authority to exercise independent judgement in hiring, discharging, disciplining, rewarding and taking other actions of a similar nature with respect to employees’. (5) Self-Development and Subordinate Development: The effective supervisor is deeply interested in the development of human resources. This will create frustration and sense of insecurity among the workers. The literal meaning of the term ‘supervision’ is to ‘oversee’ or ‘to inspect the work of other persons’. Learn the processes involved in communication. The significance of supervision can be explained as follows: The workers require guidance of supervisor at every step. Examine workplace diversity issues, including affirmative action, workplace discrimination and diversity training. If you would like to study hard copies of these lessons away from your computer, you can also find transcripts of each video also included in the course. A supervisor is well heard and given responsibility by his supervisors at all levels of the management. Learn and practice skills to create and maintain a healthy, inclusive, and engaging work environment for employees. Share Your Word File Research in supervisory perfor­mance has indicated the following factors describing the per­formance of the best supervisor. 3. Terry, Supervision – Roles and Functions of a Supervisor in an Organisation according to Keith Davis, Supervision – Span of Supervision: Meaning, Guidelines and Kinds, Supervision – 5 Important Principles as Suggested by the Psychologist Blum, Supervision – 3 Types of Supervisory Techniques: Democratic or Consultative, Autocratic and Free-Rein Technique, Supervision – 5 Important Factors Affecting Supervision: Human Relation Skill, Technical and Managerial Knowledge, Technical and Managerial Knowledge and a Few Others, Supervision – 5 Main Requisites of Effective Supervision: Skill in Leading, Skill in Instructing, Human Orientation, Technical Knowledge and Knowledge of Rules, Roles and Functions of a Supervisor in an Organisation, Levels and Problems Arising from Levels of Supervision. We've got DSST courses to teach you the material, comprehensive DSST study guides to help you study, DSST practice tests to test your knowledge, and informational DSST resources to get you up to speed on testing logistics. Did you know… We have over 200 college courses that prepare you to earn For example, if a supervisor has a large number of subordinates, engaged in a large number of unrelated jobs, the following effects are bound to be felt: (a) Lack of proper communication with subordinates. According to this view, a supervisor is just like a worker lack­ing authority and having a feeling that he/she is not part of management. 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(6) Supervision in ‘Flat-Topped’ Structure of Organization: This kind of organization is the best for ensuring balanced supervision. Supervision is primarily concerned with overseeing or watching the performance of workers under his control. 30+ DSST study guides, This is an employee-centred supervisory style, giving importance to the needs and motives of the employees. In practice he has to compromise and ensure acceptable productivity and acceptable morale or employee satisfaction. Corporate social responsibility B. Ecocentric management C. Sustainable growth D. Relativism. Some workers may sit idle whereas others may be overburdened if work is not properly assigned. Video: What You Need to Know About Applying to College, How Teachers Use Video Lessons to Help ADHD Students Learn. A supervisor is a leader at the lowest rung of management ladder. Give people tools and materials; and. Recommend promotions, transfer, pay increases; iv. However, in reality, he/she is less than a key figure. Several points are considered while having a wise deci­sion on the span of supervision-. Certificates show that you have completed the course. He assigns work to each worker and delegate’s authority to workers. Their origi­nal thinking process is awakened and they work with more enthusiasm and interest and feel that the supervisor is helpful in their development and progress. He watches them working. So far as human relation is concerned he is a master of skill. He gets the job done easily. ‘Supervision’ comprises two words, namely ‘super’, that is, superior or extra, and ‘vision’, that is, sight or perspective. (5) Supervision in ‘Tall and Narrow Structure’ of Organization: In a tall and narrow structure of organization, there are too many links in the chain of authority. He develops a knack of saying the right thing at the right time, does not lose control even under pressure or tension and evinces a good sense of humour. If a number of different and unrelated jobs are placed under a single manager for supervision, it will indeed become too difficult for him to manage and control all of them equally efficiently. Herein, the supervisor gives complete freedom to workers to work and after seeing their abilities develops them. Study such concepts as the span of control and unity of command. Meaning of Supervision 2. Technical skills are more important than conceptual skills. (3) To give them directions to get the work done, if necessary. As a leader of his section, he has to capitalise human emotions, sentiments, and attitudes for maximum productivity without sacrificing employee satisfac­tion. Which of the following roles would a production supervisor most likely NOT assume? Each lesson has a self-assessment quiz, and there are also chapter exams and a final course exam to help ensure that you have understood the most important points from the course. The primary role of a supervisor is to manage and guide employee performance. This kind of supervision has a number of plus points. At the highest level of management, which of the following is true? They can only offer advice to line supervisors who may or may not accept it. A lot of time is spent on relaying messages which, in any case, may take long to reach the subor­dinates concerned. Enforce rules and regulations with equity and justice; vi. He/she fully controls his/her subordinates. 9. 2. Compare formal and personal types of leadership power. The DSST Principles of Supervision exam can help you earn three semester hour credits that can be transferred to many universities in the United States. (b) Indifference to ideas, suggestions and grievances of subordinates. Span. Ch 1. 6. According to R. Likert- “There is no one best way to supervise. Examine traditional and contemporary organizational designs. Solve personal problems of his/her subordinates to the extent possible, 11. A. Encoding B. Decoding C. Transmission D. Misinterpretation. The DSST Principles of Supervision exam covers objectives that correspond to an undergraduate business course on this subject. Which of the following roles would a production supervisor most likely NOT assume? In modern set up he can take routine decisions within the framework provided for the purpose. (b) Other duties in addition to super­vision. In short, we can say that supervision involves motivating, guiding, inspecting, superintending, develop­ing, coordinating and controlling the subordinates. A phone-room supervisor who spends the weekend helping to build a house for Habitat for Humanity is … In business organisations, there are ‘supervi­sors’ and ‘subordinates’. The Principles of Supervision DSST exam was developed to enable schools to award credit to students for knowledge equivalent to that learned by students taking a business supervision course. (i) “Supervision is the function of assuring that the work is being done in accordance with the plan and instruction.”……………..Davis, (ii) Supervision is the task of achieving the desired results by means of intelligent utilisation of human talents and utilising resources in a manner that provides a challenge to human talent. Thus, supervision implies guiding and looking after the work of the subordinates so as to ensure that the work is being done according to the norms laid down for the purpose. He knows their emotions, feelings and sentiments, notes them and shares them on the spot. The right to seek damages B. Guidelines for evolving the optimum span of supervision are: i. His supervision capabilities are increased by adequate training and sufficient technical and managerial skill. Thus, under functional supervision, operating workers have five supervisors, four of them being responsible for planning, and one “gang boss” to look after execution. Roles and Functions of a Supervisor in an Organisation 5. Organizational Environment(20% of the Principles of Supervision DSST) Legal concerns - Know what you can and can't ask during an interview.

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